Frequently Asked Questions

If you have any questions, see if they are answered below, or you can contact us for a more detailed answer. We’re a friendly bunch too, it’s nice to have a chat, as we can answer much more than via emails and FAQ’s.

Get in touch if you don’t see what you need here.

Yes, you will have a private login where you can access the backend of the website and add pages, articles, change phone numbers, add galleries and more. We’ve made it as easy as possible for you.

No, we cater to clients all over the world from our humble Midlands beginnings, from Australian Surf companies to British Builders in Kent. This is the beauty of the internet.

Generally for smaller sites, just a couple of weeks. For larger sites we are looking at between 4-8 weeks and if we need something from you like menus or information and you do not supply it, this will slow down the project. So you can assign one person from your company to liaise with.

Yes, but if you already have them, we can build your website on there. If you do not have these yet, we can help you. The average price for a domain name (www.YourSite.com) is about £5-£12 a year and good, fast hosting is around £60-£100 a year.

Yes, this is included as part of every package. It is much more professional to have something like info@YourSite.com than a @hotmail, @gmail etc.

Definitely, we do everything we can for you, after-all we want you to be a customer for a long time. Our support and help is half of the reason our clients come back to us again and again.

Yes, in fact it is advised. Old websites make your company look tired, we love redesigning old sites into new, modern sites.

Yes, of course! But only if you want lots of extras that are not included in our packages. Otherwise there are no extra costs. If you think you need a custom built website, contact us and we’ll quote you, they are not as much as you may think.

Yes, we make sure domain names and ownership are always in your name. It is your website, not ours!

Of course, we have an excellent graphic design department, it’s usually best to leave this to us anyway.

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